Free customer surveys

Everyone knows listening to your customers is a vital part of developing your product offering. However, in the traditional world its a bit tricky and can be very costly. Well, in the online world its a lot easier and (obviously?) you can get it done for free. SurveyMonkey is one of the better services for […]

Manage customer feedback for free

Capturing ideas and suggestions from your customers or potential customers is a vital part of developing your product and customer base. Its really easy to take a more structured approach to customer feedback by using the excellent Uservoice. The service is currently free (while its in beta) and I suspect it’ll move to a ‘freemium’ […]

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