If you’re thinking about setting up an online shop in the UK, you probably just want to know the answer to the simple “How do I do it and how much will it cost?”. There are as many different ways to sell your products online as you can think. However, what we’re after here is […]
Category: Looking after customers
Free customer surveys
Everyone knows listening to your customers is a vital part of developing your product offering. However, in the traditional world its a bit tricky and can be very costly. Well, in the online world its a lot easier and (obviously?) you can get it done for free. SurveyMonkey is one of the better services for […]
Manage customer feedback for free
Capturing ideas and suggestions from your customers or potential customers is a vital part of developing your product and customer base. Its really easy to take a more structured approach to customer feedback by using the excellent Uservoice. The service is currently free (while its in beta) and I suspect it’ll move to a ‘freemium’ […]